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Getting Started

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How long does the review process take?

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Can I get a refund if my paper is rejected?

Technical Support

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Loading Sentam Platform

Help Center

Download User Guide

Watch Video Tutorials

Community Forum

API Documentation

Categories

Getting Started

How do I create an account?

How do I submit my first manuscript?

What file formats are accepted for manuscript submissions?

Manuscript Tracking

How do I track my manuscript status?

What do the different manuscript statuses mean?

How long does the review process take?

Payments & Billing

What payment methods do you accept?

When do I need to pay publication fees?

Can I get a refund if my paper is rejected?

Technical Support

I'm having trouble uploading my manuscript file

My tracking ID isn't working

How do I reset my password?